Shipping policy

Shipping & Delivery

Thank you for shopping with us. We are committed to delivering your order accurately, in good condition, and on time.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During high order volumes, processing times may be slightly delayed.

Shipping Time

Estimated delivery timelines:

• Domestic Shipping: 3–7 business days
• International Shipping: 7–15 business days

Delivery times may vary depending on your location, courier partner availability, customs clearance, or unforeseen delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and selected shipping method.
• Free shipping may be offered on selected products or order values during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing the tracking details. You can use the tracking number to monitor your shipment status.

Incorrect Address

Please ensure that your shipping address is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur due to weather conditions, logistics issues, or other unforeseen circumstances. If your package is delayed or lost, please contact our support team for assistance.

Damaged Packages

If you receive a damaged package, please contact us within 48 hours of delivery with clear photos of the packaging and product so we can assist you with a resolution.

International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.